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Returns Policy

We gladly accept returns
Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery

We don't accept exchanges or cancellations
But please contact us if you have any problems with your order.
Email address:
Telephone no.: 01744 322757

The following items cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale


Returns and exchange details
Refunds will only be made on spelling mistakes or incorrect colours.

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